We believe that asylum seekers themselves are the experts on their community, and that no one better understands the challenges of resettlement than those who have lived through the experience.
So over the next 6-months, our team of asylum seekers and designers will work together to identify common challenges, propose solutions, and test new ideas. Through listening to the needs, ideas, and feedback of their communities, they will not only better clarify the challenges facing asylum seekers, but test solutions that are designed by the communities themselves.
Below is a rough outline of the process:
Discovery: Designers conduct interviews and focus groups to gain a better understanding of the challenges, pain points, and gaps in services facing other asylum seekers.
Definition: Designers summarize insights, and define the specific problem they’re hoping to solve. This could be anything from lack of legal representation, to language challenges, to housing needs, and beyond.
Ideation: Designers brainstorm a lot of ideas to address the defined problem and develop a low-cost, low-quality prototype. Creativity is essential. There is no idea too radical to spark a new solution for change.
Prototyping: Designers test their prototype with groups of asylum seekers to receive feedback on ideas. They listen with open ears before improving their solution.
Ideation Phase II: Designers go back to the drawing board to brainstorm and devise a mid-quality prototype - like a mock-up or demo project.
Prototyping Phase II: Designers conduct a final round of testing to receive one last round of feedback on the usability. They create a blueprint for the creation of the final product or service.
Showcasing: Designers will present their prototype at the Design for Humanity Summit, hosted at Fordham University on June 22, 2018. They’ll be on the lookout for advice from humanitarians and designers as well as opportunities to make the project a reality.